Thứ Năm, 27 tháng 8, 2015

[VITV]: Xuất khẩu phần mềm - Nên gia công hay làm dịch vụ (dài 22 phút)

Phỏng vấn ông Lâm Nguyễn Hải Long - Giám đốc QTSC, ông Vũ Anh Tuấn - Tổng thư ký HCA, ông Vũ Minh Trí - TGĐ Microsoft VN, ông Trần Phúc Hồng - Phó TGĐ TMA Solutions, ông Prithvi Puttaraju - Giám đốc công ty InfoNam, ông Lại Đức Nhuận - giám đốc công ty LARION

ông Lâm Nguyễn Hải Long cho biết "Phần mềm là 1 ngành kinh tế đặc thù, là 1 phần của ngành kinh tế tri thức nếu nói về lợi thế thì lợi thế lớn nhất ở đây chính là con người, xung quanh lợi thế con người có những yếu tố tác động như : chính trị ổn định, nhân công lao động có giá cạnh tranh, suy tụ lại thì lợi thế con người sẽ đáp ứng được mong muốn trong ngành này. Và hiện nay các nước đều đánh giá Việt Nam nằm trong top 5 các thị trường mới nổi về gia công xuất khẩu phần mềm, đây là 1 tín hiệu vui và chúng ta phải giữ vững vị trí này và phát triển hơn."

Thứ Tư, 26 tháng 8, 2015

New Outlook For Software City

Lam Nguyen Hai Long, newly appointed CEO of Quang Trung Software City (QTSC), one of the first staff members of the software park, talks about QTSC’s role in the software development of HCMC in particular and Vietnam in general
Q: What would you say about the growth of QTSC over the past 14 years?
A: Fourteen years ago, Quang Trung Software City Development Co. was transformed from an exhibition center into a software park. So, everything started new. Our devoted team and a viable development strategy have helped shape the park. The number of local and foreign information technology (IT) and software companies entering QTSC has increased steadily, reaching more than 120 at present.
In my opinion, one of our most notable achievements may relate to the coming of HP, a world’s IT giant. Initial successes have allowed us to gain enough confidence, knowledge and experience to work with other multinationals. Local and foreign key players such as IBM, KDDI, Swiss Post Solutions, TMA Solutions, Vina Data, etc. have come to QTSC. It is now the biggest software park in Vietnam and the first concentrated IT park certified by the Ministry of Information and Communications. Of course, those achievements are only a springboard for greater successes.
Lam Nguyen Hai Long, CEO of Quang Trung Software City
Now at the helm of QTSC, what are your action plans to further develop the park?
First, QTSC has to develop business and fulfill its role as a growth engine for Vietnam’s software industry. Second, QTSC will become a green, beautiful park and a pride of its IT company partners. Third, we will expand our business to attain a higher position when Vietnam becomes a member of the ASEAN Economic Community. By that time, QTSC will focus mainly on IT outsourcing, QTSC 2 will focus on research and development (R&D) and QTSC Dalat will be a venue for hi-tech agriculture development.
In the next five years, we will be at the forefront of the Vietnamese software industry which can compete on the same footing with other Asian rivals.
Could you elaborate more on these action plans?
We will go hand in hand with enterprises here and improve our external relations. In fact, all these things have been done, but not to the extent we wanted. So, we want to do it better. For instance, we will supply well-trained personnel for businesses. To do so, we should know thoroughly their need and work closely with them in manpower training.
Vietnam IT Outsourcing Conference (VNITO) 2015 was the first step to form a cooperation scheme between QTSC and enterprises. In addition to the current supports for enterprises through the CEO Club, the HR Club and QTSC incentives, we also want to assist IT companies in the services they need. In other words, we want to be part of their value chains.
Is QTSC’s development connected with software development of HCMC in particular and Vietnam in general?
One of our main tasks is to become a firm leader in the local software industry. As Vietnam’s software industry is still fledgling, many enterprises prefer exporting software products. QTSC is mapping out some new programs and we need strong support from the authorities. In particular, QTSC will cooperate with companies operating in the park to jointly select appropriate products and solutions that can be developed into packages for the domestic market. Such a strategy will lead Vietnam’s IT industry to higher levels.
What do you think about Vietnam’s software development?
There remain many things to do for the Vietnamese software industry to develop robustly. One of them is attracting more enterprises in IT outsourcing. Rates offered by QTSC must be competitive, our staff professional and our infrastructure developed, which will help made-in-Vietnam products achieve a deserving position on the international market.
In ASEAN, the Vietnamese work force is highly esteemed. This is both a strong point and a challenge. When the ASEAN Economic Community is fully operational, multinationals in Thailand and the Philippines will recruit a large number of Vietnamese talents. We should have feasible solutions to coping with this problem. A feasible measure may be a formulation of  policies on start-ups which may help retain local talents.
Reported by Trung Chau/ The Saigon Times Weekly

Sinh hoạt câu lạc bộ CEO tháng 8

Sáng 25/08/2015, câu lạc bộ CEO Công viên Phần mềm Quang Trung đã có buổi sinh hoạt định kỳ tại nhà 3, Công viên Phần mềm Quang Trung, phường Tân Chánh Hiệp, Quận 12, thành phố Hồ Chí Minh.
Trong buổi sinh hoạt lần này, các thành viên Câu lạc bộ CEO Công viên Phần mềm Quang Trung đã thống nhất hình thức đi giao lưu với các trường đại học, cao đăng và trung học phổ thông tại một số tỉnh miền Đông Nam Bộ, các tỉnh Đồng Bằng Sông Cửu Long và một số tỉnh khu vực miền Trung, Tây Nguyên. Qua đó, giúp các bạn sinh viên, học sinh tại các tỉnh dễ dàng định hướng nghề nghiệp trong tương lai và trang bị những kiến thức cần thiết trước khi lựa chọn ngành học cũng như những kỹ năng chuyên môn cần thiết khi xin việc làm.
Bên cạnh đó, các thành viên của Câu lạc bộ đã thống nhất phương án trao quà tặng, trao học bổng cho những học sinh, sinh viên có hoàn cảnh khó khăn.
Dự kiến trong tháng 9 tới, câu lạc bộ CEO Công viên Phần mềm Quang Trung cùng với một số doanh nghiệp khác tại thành phố Hồ Chí Minh sẽ đến giao lưu với các sinh viên, học sinh của tỉnh Vĩnh Long.
Các thành viên CLB CEO Công viên Phần mềm Quang Trung đang thảo luận phương án giao lưu với các tỉnh


On The Right Track With Market Niche

BTM Global that delivers software engineering solutions in retail including store systems, merchandising systems and business intelligence. The company has offices in both in the U.S. and Vietnam and is working to expand its solutions to other industries.
 Every quarter, Andy Huynh, founder of BTM Global, travels from the U.S. to the company’s office in Quang TrungSoftware City, District 12, HCMC, to meet staff and discuss development plans. Huynh’s managerial styles plus his daily online supervision have ensured the synchronous operations of BTM Global in the U.S. and in Vietnam and has enabled 11 years of growth.
Building prestige on its own market niche
In 2004, Andy Huynh established BTM Global with five local employees. Back then, the information technology (IT) industry and software outsourcing were still nascent in Vietnam. It took the company five years to be qualified for taking part in outsourcing projects for international customers. As its next step, the company defined its own segment – outsourcing software for retail industry, which demonstrated considerable potential in North America, the main market of BTM Global.
BTM Global partnered with Oracle Retail – a key product company in the retail market. This partnership helped BTM Global take great strides in this business segment. Another milestone in the company’s growth was in 2012 when BTM Global began to train and recruit dedicated sales personnel in order to build up strong partnership with customers. “Customer relationships are critical to our company,” Andy Huynh says. “If one out of 10 projects fail, it will have an adverse effect on our reputation. As a result, we build relationships that maintain our 100% client referenceablility.”
Up to 95% of BTM Global’s customers come from North America while the remainder are in Vietnam. They are key players in all aspects of the retail industry. The company’s customers have highly valued its effective RFP (Request for proposal) – a bidding evaluation process in all factors from ability to service quality. “When a company wants to change its retail process, it has to change its IT systems. This is the time it needs us,” says Andy Huynh. According to him, BTM Global is one of the few companies supplying software engineering solutions in the retail sector in the local market.
People – core element
To attain such growth, says Andy Huynh, human resources are the fundamental factor for success. BTM Global’s principle is to develop a staff capable of meeting international demands and standards. Apart from IT experts with 10-20 years of experience in the U.S. and Vietnam, the company has undertaken personnel training projects. The company is now run by more than 100 employees.
Like most IT companies in Vietnam, BTM Global also faces the shortage of skilled employees, who have the required technical skills, English language, communication skills and thorough understanding of customers. At BTM Global, after being recruited, new employees will be trained on the spot, at partnered companies or overseas within one or two years.
“Around 20% of our staff members are on overseas mission every year,” says Andy Huynh. The operation concepts of the company’s offices in the U.S. and in Vietnam are quite similar to each other which makes transitions between the office convenient for the employees. Wages, bonuses, social insurance and healthcare for staff members and their families are guaranteed so that they can develop their skills and tighten the relationship with the company. Every three years on average, old and new employees can obtain higher levels in career development. Given such policies, BTM Global has had key staff members for every project. In other words, each employee is an expert in his/her field.
BTM Global’s growth plan focuses on strengthening relations with current customers and looking for new partners. The company has built strategies to engage in the healthcare sector while still developing its traditional areas. IT solutions in the healthcare sector are every challenging, says Andy Huynh. In North America, the health care sector is developing fast while logistics and retail continue to grow. “So, BTM Global needs to change to adapt to new trends,” Andy Huynh says. “We have an ambition to make BTM Global become a global brand.”
In the Vietnamese market, the company is constructing product packages that suit the local market and pursue opportunities with  retailers that have entered the country.
Human resources are the fundamental factor for BTM Global to thrive
Source The SaigonTimes Weekly